WISE-PaaS/RMM is part of Advantech WISE-PaaS cloud solution, and focuses on remote device management and monitoring. WISE-PaaS/RMM serves as an IoT device management platform that manages connected devices remotely, providing centralized management features, including HW/SW status monitoring, remote control, system backup/recovery, etc. Moreover, it supports server redundancy and hierarchical server management, which increases service reliability and availability. WISE-PaaS/RMM utilizes standard IoT protocol, like MQTT from IBM, to communicate with IPCs, IoT gateways and sensors, provides WISE Agent framework for data acquisition from devices, and offers RESTful API web service, which allows the user to integrate RMM functions with other applications or do further customization.